Report generated on Oct 18, 2025
5:01 PM EDT
FusionScore AI Visibility Performance CATEGORY: Best UCaaS 22% INTERMEDIA FusionScore.ai Rank #13 Oct 1, 2025

See search results in Analytics

Increase Visibility. Drive More Sales.

FusionScore Reports help improve your AI search ranking.

Quick Insights Report

$49 one-time
  • Executive summary & key findings
  • Competitive snapshot & rankings
  • Actionable next steps
  • Delivered within minutes

View Sample Report

Full Intelligence Report

$495 one-time
  • Everything in Quick Insights, PLUS:
  • 7-dimension deep-dive analysis
  • Strategic action plan with priorities
  • Executive presentation format
View Sample Report

Upgrade anytime from Quick Insights to Full Intelligence Report.

✓ Competitive Strengths

  • Building AI visibility with a FusionScore of 22/100, indicating early-stage optimization
  • Current visibility provides baseline measurement for improvement tracking
  • Emerging presence in AI platforms shows potential for significant optimization gains

⚡ Areas for Improvement

  • Optimize content strategy for OpenAI, Anthropic, Gemini, Microsoft, Perplexity to improve cross-platform consistency and visibility
  • Increase brand authority signals and content optimization to achieve higher AI visibility rankings
  • Analyze top-performing competitors to identify content gaps and strategic ranking opportunities
  • Expand presence across all major AI platforms for comprehensive market coverage and visibility
  • Build upon consistent optimization strategy to achieve breakthrough performance levels
  • Enhance competitive positioning to join the 85+ high-performance tier in AI rankings
  • Develop advanced AI optimization techniques targeting platform-specific ranking algorithms
  • Study 5 established competitors to identify market positioning gaps and strategic opportunities

Combined AI Rankings

Aggregated analysis from 5 AI sources for "Best UCaaS"

Rank Product FusionScore Frequency Avg Position Best Position
1
Zoom Phone offers a cloud-based phone system that integrates seamlessly with Zoom Meetings.
Zoom Video Communications
https://zoom.us/phone
Zoom Phone offers a cloud-based phone system that integrates seamlessly with Zoom Meetings.
 95/100 5/5 #2.6 #1
2
Microsoft Teams provides a comprehensive UCaaS solution with chat, video conferencing, and file sharing.
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
Microsoft Teams provides a comprehensive UCaaS solution with chat, video conferencing, and file sharing.
 95/100 5/5 #2.2 #1
3
RingCentral Office offers a complete UCaaS solution with voice, video, and team messaging.
RingCentral
https://www.ringcentral.com/office/plansandpricing.html
RingCentral Office offers a complete UCaaS solution with voice, video, and team messaging.
 95/100 5/5 #2.4 #1
4
8x8 X Series offers a unified communications platform with voice, video, and chat capabilities.
8x8 Inc.
https://www.8x8.com/products/8x8-x-series
8x8 X Series offers a unified communications platform with voice, video, and chat capabilities.
 91/100 5/5 #4 #2
5
Vonage Business Communications provides a cloud-based UCaaS solution with voice, video, and messaging.
Vonage
https://www.vonage.com/unified-communications/
Vonage Business Communications provides a cloud-based UCaaS solution with voice, video, and messaging.
 87/100 5/5 #6.6 #3
6
Cisco Webex provides a secure and scalable UCaaS platform with video conferencing and team collaboration tools.
Cisco Systems
https://www.webex.com/
Cisco Webex provides a secure and scalable UCaaS platform with video conferencing and team collaboration tools.
 77/100 4/5 #4.5 #3
7
GoToConnect combines Jive's VoIP phone system with GoToMeeting's video conferencing.
LogMeIn
https://www.goto.com/connect
GoToConnect combines Jive's VoIP phone system with GoToMeeting's video conferencing.
 75/100 5/5 #7.4 #6
8
Mitel MiCloud Connect provides a cloud-based communications platform with voice, video, and collaboration tools.
Mitel
https://www.mitel.com/products/business-phone-systems/mi-cloud-connect
Mitel MiCloud Connect provides a cloud-based communications platform with voice, video, and collaboration tools.
 71/100 5/5 #9 #7
9
AI-powered UCaaS platform with voice, video, messaging, and real-time transcription
Dialpad
https://www.dialpad.com/
AI-powered UCaaS platform with voice, video, messaging, and real-time transcription
 60/100 3/5 #8 #6
10
Avaya OneCloud offers a comprehensive UCaaS solution with voice, video, and team collaboration tools.
Avaya
https://www.avaya.com/en/products/ucaas/
Avaya OneCloud offers a comprehensive UCaaS solution with voice, video, and team collaboration tools.
 52/100 3/5 #9 #8
11
Google Workspace integrates Gmail, Google Meet, and Google Chat for a seamless communication experience.
Google
https://workspace.google.com/
Google Workspace integrates Gmail, Google Meet, and Google Chat for a seamless communication experience.
 50/100 2/5 #6 #6
12
Nextiva.com
Nextiva
https://www.nextiva.com/products/nextivaone/
 34/100 1/5 #5 #5
13
YOUR PRODUCT
Intermedia.com
Intermedia
https://www.intermedia.com/products/unite-business-communications
 22/100 1/5 #8 #8
14
Sangoma.com
Sangoma
https://www.sangoma.com/products/switchvox-cloud/
 14/100 1/5 #10 #10

Score Breakdown Analysis

9.9
Brand Recognition
(0-45 points)
7.7
Marketing Reach
(0-35 points)
4.4
Business Consistency
(0-20 points)

💡 Competitive Positioning Strategy

Priority 1: Analyze competitive performance data to identify improvement areas

Priority 2: Develop targeted strategies to enhance AI search visibility

AI Visibility Rankings

#N/A
OpenAI GPT-4
INTERMEDIA
#N/A
Anthropic Claude
INTERMEDIA
#8
Google Gemini
INTERMEDIA
#N/A
Microsoft Copilot
INTERMEDIA
#N/A
Perplexity AI
INTERMEDIA

Individual AI Platform Results

Detailed rankings from each AI platform for "Best UCaaS" • Scores normalized to consistent scale

🤖
OpenAI GPT-4
Success
Generated ranking
1
Zoom Phone
Zoom Video Communications
https://zoom.us/phone
Zoom Phone offers a cloud-based phone system that integrates seamlessly with Zoom Meetings.
98
2
Microsoft Teams
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
Microsoft Teams provides a comprehensive UCaaS solution with chat, video conferencing, and file sharing.
96
3
RingCentral Office
RingCentral
https://www.ringcentral.com/office/plansandpricing.html
RingCentral Office offers a complete UCaaS solution with voice, video, and team messaging.
94
4
Cisco Webex
Cisco Systems
https://www.webex.com/
Cisco Webex provides a secure and scalable UCaaS platform with video conferencing and team collaboration tools.
92
5
8x8 X Series
8x8 Inc.
https://www.8x8.com/products/8x8-x-series
8x8 X Series offers a unified communications platform with voice, video, and chat capabilities.
90
6
Google Workspace
Google
https://workspace.google.com/
Google Workspace integrates Gmail, Google Meet, and Google Chat for a seamless communication experience.
88
7
Vonage Business Communications
Vonage
https://www.vonage.com/unified-communications/
Vonage Business Communications provides a cloud-based UCaaS solution with voice, video, and messaging.
86
8
GoToConnect
LogMeIn
https://www.goto.com/connect
GoToConnect combines Jive's VoIP phone system with GoToMeeting's video conferencing.
84
9
Avaya OneCloud
Avaya
https://www.avaya.com/en/products/ucaas/
Avaya OneCloud offers a comprehensive UCaaS solution with voice, video, and team collaboration tools.
82
10
Mitel MiCloud Connect
Mitel
https://www.mitel.com/products/business-phone-systems/mi-cloud-connect
Mitel MiCloud Connect provides a cloud-based communications platform with voice, video, and collaboration tools.
80
Query: "Best UCaaS"
10
🧠
Anthropic Claude
Success
Generated ranking
1
Microsoft Teams
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
Comprehensive UCaaS platform with chat, video conferencing, file sharing, and enterprise integrations
94
2
Zoom Workplace
Zoom Video Communications
https://zoom.us/
Video-first UCaaS solution with meetings, phone, webinars, and collaboration tools
92
3
Cisco Webex
Cisco Systems
https://www.webex.com/
Enterprise UCaaS platform with video meetings, calling, messaging, and AI-powered features
90
4
RingCentral MVP
RingCentral
https://www.ringcentral.com/
Cloud-based UCaaS platform combining voice, video, team messaging, and contact center solutions
88
5
8x8 Work
8x8 Inc.
https://www.8x8.com/
Integrated UCaaS platform with voice, video, chat, and contact center capabilities
85
6
GoTo Connect
GoTo
https://www.goto.com/connect
Business communications platform with phone, video, messaging, and conferencing tools
83
7
Mitel MiCloud Connect
Mitel
https://www.mitel.com/
Cloud UCaaS solution with voice, video, messaging, and collaboration features
81
8
Avaya OneCloud
Avaya
https://www.avaya.com/
Enterprise UCaaS platform with communications, collaboration, and contact center solutions
79
9
Vonage Business Communications
Vonage
https://www.vonage.com/business/
Cloud-based UCaaS platform with voice, video, messaging, and team collaboration tools
77
10
Dialpad
Dialpad
https://www.dialpad.com/
AI-powered UCaaS platform with voice, video, messaging, and real-time transcription
75
Query: "Best UCaaS"
10
🔍
Google Gemini
Success
Generated ranking
1
RingCentral MVP
RingCentral
https://www.ringcentral.com/
95
2
Microsoft Teams Phone System
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/phone-system
93
3
8x8 XCaaS
8x8 Inc.
https://www.8x8.com/products/xcaas
91
4
Zoom Phone
Zoom Video Communications
https://zoom.us/zoom-phone
89
5
NextivaONE
Nextiva
https://www.nextiva.com/products/nextivaone/
87
6
Dialpad
Dialpad
https://www.dialpad.com/
85
7
Vonage Business Communications
Vonage
https://www.vonage.com/unified-communications/
83
8
Intermedia Unite
Intermedia
https://www.intermedia.com/products/unite-business-communications
81
9
GoTo Connect
GoTo
https://www.goto.com/connect
79
10
Mitel MiCloud Connect
Mitel
https://www.mitel.com/products/micloud-connect
77
Query: "Best UCaaS"
10
💼
Microsoft Copilot
Success
Generated ranking
1
Zoom Phone
Zoom Video Communications
https://zoom.us
Zoom Phone is a cloud-based phone system that integrates seamlessly with Zoom's video conferencing platform, offering a comprehensive UCaaS solution.
98
2
Microsoft Teams
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/group-chat-software
Microsoft Teams is a collaboration platform that combines workplace chat, video meetings, file storage, and application integration.
97
3
RingCentral MVP
RingCentral
https://www.ringcentral.com
RingCentral MVP (Message, Video, Phone) offers a comprehensive suite of communication tools for businesses, including messaging, video conferencing, and cloud phone systems.
95
4
Cisco Webex
Cisco Systems
https://www.webex.com
Cisco Webex provides a suite of collaboration tools including video conferencing, cloud calling, and team collaboration solutions.
93
5
8x8 X Series
8x8 Inc.
https://www.8x8.com
8x8 X Series offers a unified communications platform that includes voice, video, chat, and contact center solutions.
90
6
Google Workspace
Google
https://workspace.google.com
Google Workspace provides a suite of productivity and collaboration tools, including Google Meet for video conferencing and Google Chat for messaging.
88
7
Vonage Business Communications
Vonage
https://www.vonage.com
Vonage Business Communications offers a cloud-based communications platform with voice, messaging, video, and collaboration tools.
86
8
GoTo Connect
LogMeIn
https://www.goto.com/connect
GoTo Connect combines phone, meeting, and messaging into a single unified platform designed to enhance business communications.
84
9
Mitel MiCloud Connect
Mitel
https://www.mitel.com
Mitel MiCloud Connect is a cloud-based communications platform offering voice, collaboration, and contact center solutions.
82
10
Avaya OneCloud
Avaya
https://www.avaya.com
Avaya OneCloud provides a comprehensive suite of cloud-based communication and collaboration solutions for businesses.
80
Query: "Best UCaaS"
10
🔮
Perplexity AI
Success
Generated ranking
1
RingCentral MVP
RingCentral
https://www.ringcentral.com
97
2
8x8 X Series
8x8 Inc.
https://www.8x8.com
94
3
Vonage Business Communications
Vonage
https://www.vonage.com/business
91
4
Microsoft Teams Phone
Microsoft
https://www.microsoft.com/en-us/microsoft-teams/voice-calling
89
5
Zoom Phone
Zoom Video Communications
https://zoom.us/phone
87
6
GoTo Connect
LogMeIn
https://www.goto.com/connect
85
7
Webex Calling
Cisco Systems
https://www.webex.com/solutions/calling.html
83
8
Dialpad Ai Voice
Dialpad
https://www.dialpad.com/products/voice/
81
9
Mitel MiCloud Connect
Mitel
https://www.mitel.com/products/micloud-connect
78
10
Sangoma Switchvox Cloud
Sangoma
https://www.sangoma.com/products/switchvox-cloud/
76
Query: "Best UCaaS"
10

📊 Competitive Analysis & Improvement Strategy

Based on your AI Visibility Performance compared to competitors across 5 major AI systems (GPT-4, Claude, Gemini, Copilot, Perplexity)

✓

Current Strengths

  • Building AI visibility with a FusionScore of 22/100, indicating early-stage optimization
  • Current visibility provides baseline measurement for improvement tracking
  • Emerging presence in AI platforms shows potential for significant optimization gains
⚡

Growth Opportunities

  • Optimize content strategy for OpenAI, Anthropic, Gemini, Microsoft, Perplexity to improve cross-platform consistency and visibility
  • Increase brand authority signals and content optimization to achieve higher AI visibility rankings
  • Analyze top-performing competitors to identify content gaps and strategic ranking opportunities
  • Expand presence across all major AI platforms for comprehensive market coverage and visibility
  • Build upon consistent optimization strategy to achieve breakthrough performance levels
  • Enhance competitive positioning to join the 85+ high-performance tier in AI rankings
  • Develop advanced AI optimization techniques targeting platform-specific ranking algorithms
  • Study 5 established competitors to identify market positioning gaps and strategic opportunities
🎯

Action Plan

  • Improve content structure and metadata optimization for better OpenAI, Anthropic, Gemini, Microsoft, Perplexity visibility and ranking performance
  • Zoom Video Communications currently outranks you (#13 vs #1). They appears on 5 AI platforms vs your 1. Focus on matching their multi-platform presence and content depth.
  • You're missing from OpenAI, Anthropic, Microsoft, Perplexity while competitors like Zoom Video Communications appear across all platforms. Create targeted content for these specific AI audiences.
  • Your weakest performance is on OpenAI and Anthropic (scoring 20). These platforms favor different content types - research what works there specifically.
  • Close the 73-point gap with Zoom Video Communications by analyzing what makes them rank higher. The data shows specific areas where they outperform you.
  • Zoom Video Communications scores 95/100 vs your 22. Study their content strategy and platform presence to identify fundamental gaps in your approach.
  • Monitor Zoom Video Communications, Microsoft, RingCentral specifically - they're your closest competitors. Track their content strategies and platform appearances monthly to spot ranking opportunities.
  • Build credibility through strategic content partnerships. Companies like Zoom Video Communications likely have established relationships you can model.
  • Focus on building presence across missing AI platforms through targeted content and optimization strategies

How to Use This Analysis:

These insights compare your AI Visibility Performance against top competitors based on rankings from 5 major AI systems. Your current AI Visibility Rank shows where you stand competitively. Focus on the Action Plan items to improve your FusionScore percentage and competitive ranking position.